Works on Any Device
Check in and manage service orders from a laptop, tablet, or phone. Fully responsive — no separate app install required on your work computers.
Purpose-built for repair shops
Is Your Small Repair Shop Busy?
Our software will help you do more faster!
Built for shops that do small engine service, window screen repair, sharpening, and glass cutting — replace paper chaos with a fast, simple digital system that works on any device.
Everything You Need to Run Your Shop
Purpose-built for small engine, window screen, sharpening, and glass cutting operations — not a generic solution bolted onto your workflow.
Instant Customer Lookup
Just begin typing a phone number and a matching customer list appears instantly — no need to memorize names or scroll through long lists.
Digital Order Management
Eliminate paper-based tracking. Manage all service orders digitally from intake to pickup — no more lost tickets or missed repairs.
Equipment Tracking
Track makes, models, and serial numbers for every piece of equipment — lawn mowers, snow blowers, chainsaws, and more. Full history per customer.
Easy to Learn
Train new staff with short 4–15 minute video tutorials. New technicians are typically ready to take orders the same day — no lengthy onboarding.
Automated Customer Notifications
Automatically email customers when their order is created, when you have questions, and when their equipment is ready for pickup. Fewer phone calls.
The Right Tool Makes Every Job Faster
It is a long established fact that using the right tool for the job makes the job go faster. Try our service center software and see how much faster and smoother your repair shop runs!
- Process more orders per day with less confusion
- Reduce customer wait times and incoming callbacks
- Eliminate lost paperwork and missed repairs
- Track technician efficiency and throughput
- Know your full backlog status at a glance
Simple, Transparent Pricing
All plans include unlimited terminals and unlimited users — no per-seat fees, no hidden charges.
Standard
$179.88
/mo
Full-featured plan for busy shops — no order limits, ever.
- Unlimited Orders
- Unlimited Terminals
- Unlimited Users
- Track Previous Customers
- Track Make / Model / S/N
- Track Tech Efficiency
- Window Screens Module
2nd Store
$99.88
/mo
Add a second location to your existing Standard subscription.
- Unlimited Orders
- Unlimited Terminals
- Unlimited Users
- Multi-store Management
- Track Previous Customers
- Track Make / Model / S/N
- Track Tech Efficiency
What Our Customers Say
Real repair shops. Real results.
It is hard to tell other Do it Best owners just how easy this is to learn and use until they actually do it. All I have to do to train a new tech is have him watch 15 minutes of videos and they are ready to go to work! I was thinking of getting out of the service business until this software. Now I am making 50% profit!
Our service shop was WAY too busy to be distracted by trying to figure out new software. They told us that all they needed was 2 hours of my time and I'd get that back in less than a week. Wow, were they right! They collected our pricing, set up the store and after 3 weeks we are all caught up!
Before we started using the Repair Shop Software we were 4 weeks behind. After using the software for 30 days we were only 4 days behind and we didn't have to send customers to the shop down the street.
Frequently Asked Questions
Everything you need to know about Repair Shop Software.
What types of repair shops is this software designed for?
Repair Shop Software is purpose-built for small engine repair shops (lawn mowers, snow blowers, chainsaws, generators), window screen repair and manufacturing shops, sharpening services (blades, scissors, chainsaw chains), and glass cutting operations. It handles the full service workflow from customer check-in to order completion and pickup notification.
How long does it take to train a new employee?
New employees are typically up and running after watching 15 minutes of training videos. The software is intentionally simple — customers report that new technicians are ready to take orders the same day they start. Training resources include short 4–15 minute video tutorials covering each feature area.
Does Repair Shop Software work on phones and tablets?
Yes. Repair Shop Software is fully responsive and works on any device with a web browser — laptops, desktop computers, tablets, and smartphones. There is also a native iOS app available on the App Store and an Android app on Google Play for mobile use in the shop or on the go.
Can the software manage more than one store location?
Yes. The 2nd Store plan adds multi-location management for $99.88 per month per additional location. Each store shares the same login system with unlimited terminals and users, making it easy to manage multiple locations from one account without jumping between separate systems.
Does the software send automated customer notifications?
Yes. Repair Shop Software automatically sends email notifications to customers when their order is first received, when you have questions or updates, and when their equipment is ready for pickup. This significantly reduces inbound phone calls and keeps customers informed without any extra work from your staff.
How many users and terminals are included?
All plans include unlimited terminals and unlimited users at no additional charge. There are no per-seat fees. You can have as many employees logged in simultaneously on as many computers or tablets as your shop needs, without ever paying more.
How do I get started?
Request a free demo using the form below. The setup team will collect your pricing information and configure your store. Most shops are fully operational within 2 hours, with a typical return on investment within the first week.
Sign Up for a Demo Now
See how Repair Shop Software can transform your business. No obligation, no credit card required.